On-site Administrative Specialist for Housing & EHR

MHA (Mental Health Association); Chicopee (MA); On-site; USD 26,000 - 29,000; Full time

Benefits offered by this job

Health Care Plan (Medical, Dental &amp

Retirement Plan (403B, IRA)

Paid Time Off (Vacation, Sick & PH

Family Leave (Maternity, Paternity)

Long Term Disability

$19-$21 an hour

Job summary

Mental Health Association in Chicopee, MA seeks an Administrative Assistant to support the Division of Supportive Housing. This on-site role focuses on administrative coordination, data management, and compliance tracking to enable high-quality care delivery.

Responsibilities include maintaining records, handling meeting coordination, data entry into EHRs, and supporting onboarding and front desk duties. Proficiency with Microsoft Office and familiarity with ADP/EHANA/RELIAS are preferred.

Qualifications

• Proven administrative experience, preferably in human services or case management.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook, OneNote).
• Strong organizational and time management skills with the ability to manage multiple priorities.
• Willingness to learn software systems such as ADP, EHANA and RELIAS.

Responsibilities

• Maintain up-to-date employee compliance documentation and records.
• Develop and update forms, worksheets, reports, and organizational tools.
• Maintain participant medical records in both physical and electronic formats.
• Schedule and coordinate meetings with internal departments, vendors, and other stakeholders.
• Take and distribute meeting minutes as assigned.
• Utilize Electronic Health Records (EHR) to input data and generate reports.
• Perform accurate and timely data entry into EHR systems and other databases.
• Answer incoming calls and respond to inquiries relevant to the division.
• Act as a liaison to internal departments and administrative staff across the agency.
• Support onboarding processes, including scheduling interviews and maintaining position openings.
• Assist in teaching administrative procedures to supervisors and program staff.
• Track and manage participant consent forms and other documentation deadlines.
• Provide general clerical support including copying, scanning, filing, and compiling reports.
• Cover front desk duties as needed.

Skills

Microsoft Office

Organizational skills

Data entry & recordkeeping

Communication & collaboration

Tools

ADP

EHANA

RELIAS

Job description

Mental Health Association in Chicopee, MA seeks an Administrative Assistant to support the Division of Supportive Housing. This on-site role focuses on administrative coordination, data management, and compliance tracking to enable high-quality care delivery.

Responsibilities include maintaining records, handling meeting coordination, data entry into EHRs, and supporting onboarding and front desk duties. Proficiency with Microsoft Office and familiarity with ADP/EHANA/RELIAS are preferred.