On-Site Administrative Coordinator for Veterans Access

National Ramp - Home Access; Valley Cottage (NY); On-site; USD 65,000 - 70,000; Full time

Benefits offered by this job

Health benefits

401(k) match

Life & disability

Paid time off

Holidays

Job summary

National Ramp - Home Access in Valley Cottage, NY is seeking an Administrative Coordinator to manage Veterans Access cases from submission through installation and closeout.

You will coordinate with VA representatives, installers, clients, and internal teams to process documentation, track progress, and keep records up to date, ensuring efficient case completion. The role requires strong organization and communication skills and familiarity with ERP systems.

Qualifications

• Experience in administrative coordination, order processing, customer service, or operations support.
• Strong attention to detail and ability to maintain accurate records across multiple systems.
• Excellent organizational, time management, and follow-through skills.
• Clear, professional written and verbal communication.

Responsibilities

• Coordinate cases from VA submission to closeout and ensure timely updates.
• Review site evaluations for accuracy and coordinate corrections.
• Process VA purchase orders and resolve discrepancies.
• Maintain accurate case information in ERP and internal systems.
• Review installation closure documents and ensure compliance with scope and quality standards.
• Verify approvals and documentation, process installer payments, and resolve payment issues.
• Prioritize tasks and coordinate handoffs to keep cases moving forward.

Skills

Attention to detail

Organizational skills

Time management

Professional communication

Microsoft Office

ERP systems

Tools

ERP systems

Document management

Job description

National Ramp - Home Access in Valley Cottage, NY is seeking an Administrative Coordinator to manage Veterans Access cases from submission through installation and closeout.

You will coordinate with VA representatives, installers, clients, and internal teams to process documentation, track progress, and keep records up to date, ensuring efficient case completion. The role requires strong organization and communication skills and familiarity with ERP systems.