On-Site Administrative Assistant — Bainbridge, NY

Intelligent Green Solutions LLC; Town of Bainbridge (NY); On-site; USD 32,000 - 41,000; Full time

Benefits offered by this job

Employer-sponsored 401(k) with company

Paid time off (PTO)

Employee referral program

Job summary

Intelligent Green Solutions LLC in Bainbridge, NY is seeking an Administrative Assistant to act as the organizational anchor of the Bainbridge office. This full-time, on-site role starts between 7:00 and 8:00 AM and involves being the friendly first point of contact for customers throughout their projects.

You will collaborate with our technical support team, financing partners, and the wider IGS crew to keep things running smoothly and ensure customer questions are answered promptly.

Qualifications

• Prior administrative or office experience required
• Exceptional attention to detail and strong organizational skills
• Excellent written and verbal communication skills
• Comfort working on a computer and learning ERP/CRM software (experience with Odoo, Salesforce, NetSuite, or similar is a plus)
• Willingness and ability to learn our financing partners’ processes and requirements
• Ability to work on-site in Bainbridge, NY with a start time between 7:00 and 8:00 AM

Responsibilities

• Serve as a first point of contact for customers: answer incoming calls, emails, and inquiries professionally and warmly
• Keep customers updated throughout the installation process, sharing clear progress updates on their projects
• Bridge communication between our technical support team and customers during the troubleshooting process
• Help customers get pre-qualified with our financing partners and support them through the related documentation
• Keep customer data accurate and up to date in our Odoo ERP/CRM system
• Scan and manage incoming mail
• Keep an eye on the office itself — flag anything that needs attention, supplies that are running low, or issues that should be addressed

Skills

Administrative experience

Attention to detail

Communication skills

ERP/CRM software

On-site work

Tools

Odoo

Salesforce

NetSuite

Job description

Intelligent Green Solutions LLC in Bainbridge, NY is seeking an Administrative Assistant to act as the organizational anchor of the Bainbridge office. This full-time, on-site role starts between 7:00 and 8:00 AM and involves being the friendly first point of contact for customers throughout their projects.

You will collaborate with our technical support team, financing partners, and the wider IGS crew to keep things running smoothly and ensure customer questions are answered promptly.