On-Site Account Manager — SC Manufacturing Growth

Electro-Spec, Inc.; Lexington (SC); On-site; USD 70,000 - 95,000; Full time

Job summary

Electro-Spec, Inc. is seeking an Account Manager to support its South Carolina operations, based on-site at the Lexington facility. You will be the first on-site contact for existing customers and drive growth through thoughtful account planning.

You will collaborate with Operations, Engineering, and Quality to meet customer needs, translate technical specs into actionable internal directions, and manage multiple programs with a proactive, hands-on approach.

Qualifications

• Experience in a customer-facing account management or sales support role in manufacturing.
• Ability to read and interpret technical specifications and drawings.
• Familiarity with ISO 9001, AS9100 and NADCAP quality standards.

Responsibilities

• Serve as the primary on-site contact for SC customers and respond promptly to inquiries and RFQs.
• Manage customer programs and work in progress, tracking orders through delivery.
• Partner with Operations, Engineering, and Quality to align requirements with plant capabilities.
• Develop and execute account plans to grow revenue with existing customers.
• Build relationships with customer supply chain and procurement managers.
• Communicate customer specifications and quality requirements to internal teams.
• Maintain accurate customer data in the ERP system.
• Collaborate with VP of Sales and Indiana site for load-sharing and consistency.
• Contribute to accountability and continuous improvement as SC site grows.

Skills

Account management

Customer relationship management

Cross-functional collaboration

ERP systems

Quality standards ISO 9001/AS9100/NADG

Reading technical drawings

Project management

Communication skills

Manufacturing processes

Education

Bachelor's degree in business, engineering, supply chain, or a related field

Tools

ERP software

Job description

Electro-Spec, Inc. is seeking an Account Manager to support its South Carolina operations, based on-site at the Lexington facility. You will be the first on-site contact for existing customers and drive growth through thoughtful account planning.

You will collaborate with Operations, Engineering, and Quality to meet customer needs, translate technical specs into actionable internal directions, and manage multiple programs with a proactive, hands-on approach.