On-Site Account & Parts Specialist

Automatic Data Processing, Inc.; North Charleston (SC); On-site; USD 52,000 - 55,000; Full time

Benefits offered by this job

Health Insurance

Vision Insurance

401(k) with Company Matching

Paid Time Off (PTO)

Job summary

AH Group is seeking a driven On-Site Account Representative to manage inventory and logistics for industrial parts at a customer facility in North Charleston. You will be embedded on the plant floor, serving as the daily contact for the customer and suppliers to identify, track, and ship parts with urgency.

This full-time, day-shift role requires outstanding communication, strong organization, and hands-on handling of parts, with ERP data entry and shipping coordination as core duties.

Qualifications

• Exceptional communication skills across written, verbal, phone and in-person channels.
• Strong sense of urgency with the ability to prioritize in a fast-paced manufacturing environment.
• Customer-first mindset with commitment to delivering high levels of service.
• Strong organizational skills and attention to detail; manage multiple transactions accurately.
• Comfortable performing physical tasks including lifting and moving industrial parts.
• Basic computer proficiency; comfortable with data entry and learning new software systems.
• Reliable, punctual and self-directed; able to operate independently on a customer site.

Responsibilities

• Serve as the daily point of contact for the customer at the facility level; provide timely status updates and maintain reliability.
• Proactively gather failed components and assess urgency based on production impact.
• Assist with physical movement of parts and organize within the facility.
• Enter and maintain part data and transactions in the ERP system in real time.
• Maintain proactive communication with suppliers and vendors and escalate delays when needed.
• Coordinate inbound and outbound shipments and verify counts and condition.

Skills

Communication

Urgency & Prioritization

Customer-first

Organization

Physical tasks

Computer literacy

Dependable

Tools

SAP

Oracle

Job description

AH Group is seeking a driven On-Site Account Representative to manage inventory and logistics for industrial parts at a customer facility in North Charleston. You will be embedded on the plant floor, serving as the daily contact for the customer and suppliers to identify, track, and ship parts with urgency.

This full-time, day-shift role requires outstanding communication, strong organization, and hands-on handling of parts, with ERP data entry and shipping coordination as core duties.