On-site Account Manager, Outdoor Property Services

Prime Landscaping; Park City (UT); On-site; USD 52,000 - 78,000; Full time

Job summary

Prime Landscaping is seeking an Account Manager for Park City, UT. You will be the primary client contact, coordinating with design, operations and field teams to schedule and oversee work on landscaping, snow removal, and related services.

Responsibilities include preparing service proposals, tracking progress, resolving issues, renewals, and identifying upselling opportunities while maintaining accurate records in our systems.

Qualifications

• Client relationship and account management skills, including communication, problem-solving, and conflict resolution.
• Project coordination abilities covering scheduling, workflow oversight, and collaboration with field and operations teams.
• Basic understanding of landscaping, snow removal, and related outdoor property services, with the ability to learn technical details as needed.
• Organizational and administrative skills, including record keeping, proposal creation, and use of office and CRM software.
• Strong attention to detail, time management, and ability to handle multiple accounts and priorities simultaneously.
• Comfort with on-site work, including regular property visits and occasional outdoor conditions across seasons.
• Prior experience in account management, customer service, or operations in landscaping, construction, or related industries is beneficial.
• High school diploma or equivalent required; post-secondary education in business, management, or a related field is an asset.

Responsibilities

• Serve as the primary point of contact for clients and coordinate with design, operations and field teams to schedule and oversee work.
• Prepare and present service proposals, track project progress, resolve issues, and ensure projects are completed on time, within scope, and to client satisfaction.
• Monitor service quality, manage renewals, support upselling of additional services, and maintain accurate records in company systems.
• Collaborate with internal teams and conduct occasional site visits to ensure client needs are met and communication is proactive.

Skills

Account management

Client communication

Scheduling

CRM software

Proposal writing

Education

High school diploma or equivalent

Business/Management education (asset)

Tools

Office suite

CRM platform

Job description

Prime Landscaping is seeking an Account Manager for Park City, UT. You will be the primary client contact, coordinating with design, operations and field teams to schedule and oversee work on landscaping, snow removal, and related services.

Responsibilities include preparing service proposals, tracking progress, resolving issues, renewals, and identifying upselling opportunities while maintaining accurate records in our systems.