On-Site Academic Advisor: Student Success & Retention

MGRM Pinnacle, Inc.; Casa Grande (AZ); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Medical, dental, and life insurance

Employer retirement contribution

Job summary

MGRM Pinnacle Inc. seeks an Academic Advisor – Student Success & Retention to manage a caseload of students, provide advising, and develop individualized plans to help students stay on track for graduation.

You will monitor progress, intervene when needed, and collaborate with families, teachers, and staff to support enrollment, retention, and timely graduation. Strong communication and organization are essential, with bilingual English/Spanish a plus.

Qualifications

• Bachelor's degree preferred; a combination of relevant education and experience may be considered.
• 2+ years of experience in academic advising, student services, education, case management, youth services, enrollment, retention, or a related student-facing role preferred.
• Experience managing an assigned caseload or providing ongoing individualized student/client support is strongly preferred.
• Experience reviewing transcripts, graduation requirements, academic plans, or course assignments is a plus.
• Strong communication, organizational, technology, documentation, and follow-through skills.

Responsibilities

• Maintain ownership of an assigned caseload of students and serve as a consistent point of contact throughout their academic program.
• Conduct individual advising sessions to understand student goals, progress, challenges, and barriers, developing individualized action plans when additional support is needed.
• Maintain regular contact with assigned students and provide proactive guidance rather than waiting for students to request assistance.
• Coordinate with families, teachers, site staff, attendance personnel, and other departments to address student needs.
• Maintain consistent and professional communication with students and families through phone, email, text, virtual meetings, and other approved communication methods.

Skills

Relationship-building

Follow-through

Accountability

Proactive

Organizational skills

Communication

Bilingual English/Spanish

Education

Bachelor's degree preferred

Combination of education and experience considered

Job description

MGRM Pinnacle Inc. seeks an Academic Advisor – Student Success & Retention to manage a caseload of students, provide advising, and develop individualized plans to help students stay on track for graduation.

You will monitor progress, intervene when needed, and collaborate with families, teachers, and staff to support enrollment, retention, and timely graduation. Strong communication and organization are essential, with bilingual English/Spanish a plus.