On-Shift Leader: Store Operations & Service

Goodwill Industries of Middle Tennessee, Inc.; Clarksville (TN); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Health and Prescription Insurance

403(b) Retirement Plan

Paid Vacation

Holiday & Sick Leave

Employee Assistance Program

Job summary

Goodwill Industries of Middle Tennessee, Inc. is seeking a Key Holder in Clarksville, TN. This role involves leading store operations, supporting a positive shopper and donor experience, and maintaining a clean, organized store. The ideal candidate will have a High School Diploma and 1-2 years of supervisory experience in retail or logistics. Benefits include Health Insurance, Paid Vacation, and a 403(b) Retirement Plan. Join a mission-driven team focused on changing lives through education and employment.

Qualifications

• 1-2 years of supervisory or lead experience in retail or logistics.
• Ability to manage multiple tasks in a fast-paced environment.
• Experience training, coaching, or developing staff preferred.

Responsibilities

• Lead and support store operations during assigned shifts.
• Ensure store cleanliness, safety, and merchandising standards.
• Model positive shopper and donor service behaviors for associates.

Skills

Strong oral and written communication skills

Strong organizational skills

Ability to learn and apply established processes

Ability to provide on-shift leadership

Basic computer proficiency

Bilingual skills

Education

High School Diploma

Associate’s degree in business or related field

Tools

Forklift

Job description

Goodwill Industries of Middle Tennessee, Inc. is seeking a Key Holder in Clarksville, TN. This role involves leading store operations, supporting a positive shopper and donor experience, and maintaining a clean, organized store. The ideal candidate will have a High School Diploma and 1-2 years of supervisory experience in retail or logistics. Benefits include Health Insurance, Paid Vacation, and a 403(b) Retirement Plan. Join a mission-driven team focused on changing lives through education and employment.