On-Shift Store Leader: Shopper & Donor Experience

Goodwill Industries of Middle Tennessee, Inc.; Dickson (TN); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

Health and Prescription Insurance

403(b) Retirement Plan

Paid Vacation

Sick Leave

Employee Assistance Program

Job summary

Goodwill Industries of Middle Tennessee, Inc. seeks a Key Holder in Dickson, TN. The Key Holder will support a positive shopping and donor experience by maintaining store cleanliness and organization while providing hands-on leadership. Responsibilities include managing transactions, supporting donor interactions, and guiding associates during shifts. A high school diploma is required, and a related associate's degree is preferred. Strong communication skills and prior supervisory experience are essential. The position offers full-time benefits including health insurance and retirement plans.

Qualifications

• One to two years of supervisory or lead experience required.
• Ability to manage multiple tasks in a fast-paced retail environment.
• Strong ability to deliver shopper and donor service.

Responsibilities

• Serve as the key holder during assigned shifts.
• Support store operations, opening, and closing routines.
• Ensure effective communication with store leadership.

Skills

Communication skills

Organizational skills

Leadership

Customer service

Bilingual skills

Education

High School Diploma or equivalent

Associate’s degree preferred in related field

Tools

Microsoft Outlook

Microsoft Word

Microsoft Excel

Forklift (training provided)

Job description

Goodwill Industries of Middle Tennessee, Inc. seeks a Key Holder in Dickson, TN. The Key Holder will support a positive shopping and donor experience by maintaining store cleanliness and organization while providing hands-on leadership. Responsibilities include managing transactions, supporting donor interactions, and guiding associates during shifts. A high school diploma is required, and a related associate's degree is preferred. Strong communication skills and prior supervisory experience are essential. The position offers full-time benefits including health insurance and retirement plans.