On-Shift Store Leader & Key Holder

Goodwill Industries of Middle Tennessee, Inc.; Fayetteville (TN); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Health and Prescription Insurance

403(b) Retirement Plan

Paid Vacation, Holiday, & Sick Leave

Employee Assistance Program

Job summary

Goodwill Industries of Middle Tennessee, Inc. is seeking a Key Holder for their Fayetteville location. This role will lead store operations on assigned shifts, ensuring a positive shopper and donor experience. Responsibilities include maintaining store readiness, supervising staff, supporting customer and donor interactions, and training associates. Applicants should possess a high school diploma, have supervisory experience in retail, and strong communication skills. Bilingual skills are preferred. Full and part-time benefits are available.

Qualifications

• One to two years of supervisory or lead experience in production, warehouse, retail, or logistics.
• Basic computer proficiency and ability to operate a forklift with certification.
• Bilingual skills preferred.

Responsibilities

• Serve as the on-duty key holder during assigned shifts.
• Support shift handoffs by communicating priorities to store leadership.
• Reinforce expectations for cleanliness and customer service.

Skills

Communication

Organization

Leadership

Customer Service

Problem Solving

Education

High School Diploma or equivalent

Associate’s degree in business or related field

Tools

Microsoft Outlook

Microsoft Word

Microsoft Excel

Job description

Goodwill Industries of Middle Tennessee, Inc. is seeking a Key Holder for their Fayetteville location. This role will lead store operations on assigned shifts, ensuring a positive shopper and donor experience. Responsibilities include maintaining store readiness, supervising staff, supporting customer and donor interactions, and training associates. Applicants should possess a high school diploma, have supervisory experience in retail, and strong communication skills. Bilingual skills are preferred. Full and part-time benefits are available.