On-Road Supervisor: Lead Safe, Efficient Deliveries

UOH UPS Inc (Ohio); Fairbanks (AK); On-site; USD 60,000 - 90,000; Full time

Job summary

UPS is seeking a supervisor to oversee daily performance of service providers and on-road staff in the United States. The role focuses on delivering quality service, maintaining safety, and driving continuous improvement within a customer-focused operation.

Candidates must be DOT-certified and have UPS Package Car driving experience to lead teams and optimize dispatch, training, and performance across shifts.

Qualifications

• Leadership and people-management experience in a logistics or field operations role.
• Ability to drive performance improvements and maintain safety standards.
• Strong communication skills for coaching and customer-focused work.

Responsibilities

• Manage on-road employees to maximize efficiency and safe package delivery.
• Track performance using scorecard and quality processes.
• Coordinate daily dispatch and audit rides.
• Ensure health, safety, and regulatory compliance.
• Coach and develop staff; conduct performance evaluations.

Skills

Leadership

Coaching & development

Customer relationship mgmt

Problem solving

Education

Bachelor's Degree

Tools

Microsoft Word

Excel

Access

Outlook

Job description

UPS is seeking a supervisor to oversee daily performance of service providers and on-road staff in the United States. The role focuses on delivering quality service, maintaining safety, and driving continuous improvement within a customer-focused operation.

Candidates must be DOT-certified and have UPS Package Car driving experience to lead teams and optimize dispatch, training, and performance across shifts.