On‑Road Operations Supervisor – Lead Safe, Efficient Deliveries

UPS Supply Chain Solutions, Inc.; Pottsville (Schuylkill County); Sur place; USD 52 000 - 76 000; Plein temps

Résumé du poste

UPS Supply Chain Solutions, Inc. seeks a results-driven supervisor to oversee the daily performance of service providers, ensuring quality service, safety, and timely package delivery.

You will drive center proficiency by monitoring work plans and coordinating with dispatch, customers, and center management. Responsibilities include completing administrative tasks such as performance reviews and audits, using Orion, PAS, Telematics to identify improvements, and communicating customer needs to

Qualifications

• Supervise daily operations of service providers to ensure quality and safety.
• Develop and maintain mutually beneficial customer relationships to support sales and service.
• Monitor and analyze work processes to identify cost reductions and performance improvements.

Responsabilités

• Complete administrative tasks (e.g., performance reviews, audits) timely and accurately to support dispatch plans.
• Conduct on-job supervision rides to verify adherence to UPS policies and procedures.
• Use technology to identify performance improvements and risk mitigation.
• Communicate with customers to address service concerns and provide solutions that meet business goals.

Connaissances

Leadership

Customer communication

Problem solving

Safety awareness

Outils

Orion

PAS

Telematics

Description du poste

UPS Supply Chain Solutions, Inc. seeks a results-driven supervisor to oversee the daily performance of service providers, ensuring quality service, safety, and timely package delivery.

You will drive center proficiency by monitoring work plans and coordinating with dispatch, customers, and center management. Responsibilities include completing administrative tasks such as performance reviews and audits, using Orion, PAS, Telematics to identify improvements, and communicating customer needs to