On-Road Supervisor: UPS Driver Experience & DOT Certified

United Parcel Service Sweden Aktiebolag; Medford (MA); On-site; USD 70,000 - 90,000; Full time

Job summary

UPS in the United States seeks a dedicated supervisor to manage service providers, ensure on-time delivery, and uphold environmental, health, and safety standards. The role involves DOT certification, driving experience, and coordinating daily dispatches to meet performance goals.

You will lead on-road teams, analyze performance metrics, and develop process improvements while maintaining a safe, employee-focused work environment.

Qualifications

• Must have a Bachelor's Degree (or internationally comparable degree) or three years UPS experience.
• DOT-certified and willing to pass a physical exam, including a driving test.

Responsibilities

• Supervise daily performance of service providers to ensure safety, quality, and compliance.
• Use the Balanced Scorecard to track performance against goals.
• Coordinate the daily dispatch plan and audit rides.
• Maintain operational performance through effective work plans and process improvements.
• Conduct risk management and safety audits.
• Coach and develop employees and perform evaluations.
• Foster collaboration and maintain strong customer relationships.

Education

Bachelor's Degree (or internationally comparable degree)

Tools

Microsoft Word

Excel

Access

Outlook

Job description

UPS in the United States seeks a dedicated supervisor to manage service providers, ensure on-time delivery, and uphold environmental, health, and safety standards. The role involves DOT certification, driving experience, and coordinating daily dispatches to meet performance goals.

You will lead on-road teams, analyze performance metrics, and develop process improvements while maintaining a safe, employee-focused work environment.