Athlete-Experience Field Operations Specialist

Dick's Sporting Goods; Littleton (CO); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Comprehensive benefits

Job summary

DICK'S Sporting Goods in Colorado is seeking a Specialist - On Field Operations to combine operational expertise with an athlete-first mindset. You will deliver an outstanding athlete experience by engaging customers, explaining products, and ensuring the store runs smoothly on the floor.

The role supports onboarding, upholds merchandising standards, participates in loyalty programs, and helps protect safety and loss prevention.

Qualifications

• 1-3 years of experience in retail or customer-facing roles.
• High School Diploma or equivalent required.

Responsibilities

• Delivers an outstanding athlete experience by proactively engaging athletes to understand shopping needs and providing knowledgeable product information.
• Assists with onboarding and training of new and existing team members as subject matter expert of their area of the store.
• Maintains merchandising and presentation standards and ensures accurate pricing and inventory.
• Promotes company programs and drives customer participation in loyalty, warranty, and credit programs.
• Fosters an inclusive and respectful store environment, adhering to safety and SOPs.

Job description

DICK'S Sporting Goods in Colorado is seeking a Specialist - On Field Operations to combine operational expertise with an athlete-first mindset. You will deliver an outstanding athlete experience by engaging customers, explaining products, and ensuring the store runs smoothly on the floor.

The role supports onboarding, upholds merchandising standards, participates in loyalty programs, and helps protect safety and loss prevention.