On-Duty Facility & Member Experience Lead (Free Staff Membership)

Watertownchamber; Watertown (WI); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Free staff membership

Job summary

YMCA Watertown seeks a proactive Manager on Duty with strong leadership and communication skills to oversee facility and program operations, ensuring a safe, secure, and welcoming environment for all members.

You will focus on delivering excellent member satisfaction, supporting staff, and maintaining daily operations. If you are a hands-on leader who thrives in a dynamic setting, we’d love to hear from you.

Qualifications

• Excellent interpersonal and problem-solving skills.
• Ability to relate effectively to diverse groups of people from all social and economic segments of the community.

Responsibilities

• Monitor daily operations and address issues promptly.
• Ensure safety and security standards are met throughout the facility.
• Provide exceptional customer service and assist members with inquiries.
• Support program staff and help maintain a positive team environment.

Skills

Interpersonal skills

Problem-solving

Diversity awareness

Job description

YMCA Watertown seeks a proactive Manager on Duty with strong leadership and communication skills to oversee facility and program operations, ensuring a safe, secure, and welcoming environment for all members.

You will focus on delivering excellent member satisfaction, supporting staff, and maintaining daily operations. If you are a hands-on leader who thrives in a dynamic setting, we’d love to hear from you.