On-Duty Hospitality Manager: Front Desk & Ops Lead

NSR-Hotels; Aurora (CO); On-site; USD 55,000 - 70,000; Full time

Benefits offered by this job

401(k)

Dental insurance

Medical insurance

Employee discount

Paid training

Vision insurance

Job summary

NSR-Hotels is seeking an experienced Manager on Duty for our HomeTowne Suites locations in the Denver, CO area. The MOD serves as second in command to the General Manager, supervising the property when the GM is away and ensuring a positive, productive work environment.

You will lead front desk operations, oversee staff training, handle cash transactions, monitor inventory, manage labor costs, and ensure health and safety standards.

Qualifications

• Experience managing hotel shifts
• Proficient computer skills and PMS familiarity
• Ability to train and develop staff
• Inventory control experience
• Ability to handle cash transactions

Responsibilities

• Deliver great service and maintain quality scores
• Lead, motivate, and supervise team members; train staff
• Check in guests at the front desk
• Handle cash transactions
• Monitor inventory and manage costs
• Ensure health and safety compliance
• Address guest concerns and resolve issues
• Conduct property audits and inspections
• Assist with scheduling and labor cost management

Skills

Front desk experience

Leadership skills

Hotel management

Inventory control

PMS familiarity (HotelKey)

Data entry

Communication skills

Tools

HotelKey PMS

Outlook

PDF editing

iPad literacy

Job description

NSR-Hotels is seeking an experienced Manager on Duty for our HomeTowne Suites locations in the Denver, CO area. The MOD serves as second in command to the General Manager, supervising the property when the GM is away and ensuring a positive, productive work environment.

You will lead front desk operations, oversee staff training, handle cash transactions, monitor inventory, manage labor costs, and ensure health and safety standards.