On-Demand: Guest Advocate (Cashier), General Merchandise, Fulfillment, Food and Beverage, Style[...]

Target; Delafield (WI); On-site; USD 10,000 - 60,000; Full time

Job summary

Target is seeking an On-Demand Guest Advocate, responsible for delivering excellent guest service and engaging with customers in a dynamic retail environment. This role offers flexible scheduling and requires effective communication, attention to detail, and a welcoming attitude. Ideal candidates will enjoy working independently and as part of a team.

Qualifications

• Enjoy working in a fun, energetic environment.
• Love providing excellent guest service.
• Ability to work independently and in teams.

Responsibilities

• Deliver excellent guest service and genuinely greet guests.
• Engage with guests to assist them and resolve issues.
• Maintain a clean work area and support store operations.

Skills

Effective communication

Attention to detail

Multitasking

Welcoming attitude

Ability to operate technology devices

Job description

On-Demand: Guest Advocate (Cashier), General Merchandise, Fulfillment, Food and Beverage, Style (T0864)

Join to apply for the On-Demand: Guest Advocate (Cashier), General Merchandise, Fulfillment, Food and Beverage, Style (T0864) role at Target

Starting Hourly Rate / Salario por Hora Inicial: $16.00 USD per hour

ALL ABOUT TARGET

Working at Target means helping all families discover the joy of everyday life. We bring that vision to life through our values and culture. Learn more about Target here.

ALL ABOUT ON DEMAND

You can work as much or as little as you like as an On-Demand TM, with flexible scheduling based on store needs. This role is ideal for those seeking a personalized work schedule. As an On-Demand TM, you will create your schedule by picking up shifts via our myTime mobile app. Active engagement in picking up and working shifts is required, with a minimum of one shift every 6 months (or 5 months starting December 2024) to maintain employment.

Participation includes attending a Target Welcome orientation and completing a short-term training schedule. The myTime app is used for shift selection.

ALL ABOUT SERVICE & ENGAGEMENT

Advocates of guest experience who welcome, thank, and exceed guest service expectations through guest interaction and recovery. Knowledgeable about store capabilities and features that drive loyalty, and empowered to make shopping quick and easy at checklanes, guest services, gift registry, and pick-up/delivery options.

A typical day involves:

• Delivering excellent guest service
• Genuinely greeting guests
• Observing and engaging with guests to assist them
• Knowing store tools, products, and services to resolve issues
• Scanning and bagging efficiently, maintaining safety standards
• Minimizing wait times while ensuring accuracy
• Promoting Target loyalty programs and fulfillment services
• Using Target App features to assist guests
• Handling returns, de-escalating issues, and supporting guest services
• Maintaining a clean work area and supporting store operations

WHAT WE ARE LOOKING FOR

If you:

• Enjoy working in a fun, energetic environment
• Love providing excellent guest service
• Enjoy interacting with people and making their experience better
• Prefer a dynamic, non-office environment

Skills needed from the start include:

• Effective communication and positive language
• Focus and composure in a fast-paced setting
• Welcoming attitude and helpfulness
• Attention to detail and multitasking ability
• Willingness to educate guests on products and services
• Ability to operate technology devices and scanners
• Ability to work independently and in teams

ADDITIONAL REQUIREMENTS

• Handling cash and supporting cash office operations
• Safely moving merchandise up to 44 pounds
• Flexible schedule, including nights, weekends, and holidays
• Active engagement with shift pickup via myTime app every 4-6 months
• Working in varying temperatures and remaining mobile during shifts

Learn about benefits at Target Careers Benefits.

ADA Accommodation

Target provides reasonable accommodations for applicants with disabilities. Contact Guest Services at 1-800-440-0680 for assistance.

Applications are accepted continuously; no deadline applies.