On-Demand Desktop Support Engineer (On-Site)

Axiom Technologies; East Hartford (CT); On-site; USD 34,000 - 55,000; Part time

Job summary

Axiom Technologies in East Hartford, CT seeks a reliable Desktop Support Engineer to provide on-site IT support for enterprise clients. This contract-based, on-demand role requires responding to service requests and delivering hands-on assistance with desktops, laptops, networks, and peripherals at client sites.

The position is independent contractor/part-time with no guaranteed hours. Candidates should be proficient with Windows, basic networking, hardware troubleshooting, and strong

Qualifications

• Strong knowledge of Windows operating systems and desktop environments.
• Experience in hardware troubleshooting and replacement.
• Basic understanding of networking (LAN, switches, routers).
• Ability to diagnose and resolve desktop, printer, and peripheral issues.
• Good communication and customer service skills.
• Ability to work independently in on-site support environments.

Responsibilities

• Provide on-site desktop and IT support for end users at the client location.
• Troubleshoot and resolve issues related to Windows desktops, laptops, and peripherals.
• Install, configure, and maintain hardware, operating systems, and enterprise software applications.
• Support network connectivity issues, including LAN troubleshooting.
• Assist with device setup, replacement, and hardware installations.
• Perform basic network troubleshooting using console access when required.
• Document service activities and communicate updates to the service delivery team.
• Follow client IT policies and security procedures while performing onsite tasks.

Skills

Windows OS

Hardware troubleshooting

Networking basics

Diagnostics of peripherals

Communication

Independent on-site work

Tools

Windows Laptop

LAN Cable

Console Cable

Screwdriver Toolkit

Basic IT troubleshooting tools

Job description

Axiom Technologies in East Hartford, CT seeks a reliable Desktop Support Engineer to provide on-site IT support for enterprise clients. This contract-based, on-demand role requires responding to service requests and delivering hands-on assistance with desktops, laptops, networks, and peripherals at client sites.

The position is independent contractor/part-time with no guaranteed hours. Candidates should be proficient with Windows, basic networking, hardware troubleshooting, and strong