On Demand Courier Dispatcher Full Time

ERC Delivery Service; Elmhurst (IL); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

401(k)

Dental insurance

Health insurance

Paid time off

Job summary

A courier and trucking company in Elmhurst, Illinois is seeking a Dispatcher to manage deliveries efficiently. Candidates should have a high school diploma, at least two years of dispatch experience, and be proficient in the Geography of the Greater Chicagoland Area. Evening and weekend availability is required. The role demands strong organizational and communication skills, as well as a commitment to excellent customer service.

Qualifications

• Minimum 2 years of proven experience as dispatcher or relevant position.
• Proficient in English (oral and written) and the geographical area.
• Experience in data entry.

Responsibilities

• Address problems and requests by providing solutions.
• Receive and dispatch orders for deliveries.
• Use radio, phone or computer to dispatch drivers.
• Monitor the route and status of drivers.
• Provide drivers with information about orders and requirements.
• Enter orders and notes in the system.
• Provide excellent customer service.

Skills

Knowledge of shipping and receiving processes

Proficient in Geography of Greater Chicagoland

Outstanding organizational skills

Excellent communication skills

Data entry experience

Active listening

Critical thinking

Education

High school diploma

Job description

Benefits:

401(k)

Dental insurance

Health insurance

Paid time off

Dispatcher needed for a very busy Courier and Trucking Company. Must be available to work weekday evenings 2pm-10pm and Saturdays on a rotating basis.

Responsibilities

Address problems and requests by providing solutions

Receive and dispatch orders for deliveries

Use radio, phone or computer to dispatch drivers to appropriate locations and communicate with our clients

Monitor the route and status of drivers

Provide drivers with information about orders, traffic, obstacles and requirements

Enter orders and notes in the system

Provide excellent customer service at all times

Assist with quoting jobs

Qualifications

Knowledge and experience with shipping and receiving processes and procedures.

Proficient in the Geography of the Greater Chicagoland Area

Minimum 2 years of proven experience as dispatcher or relevant position

Experience in data entry

Proficient in English (oral and written) and the geographical area

Outstanding organizational and multitasking abilities

Active listener with excellent communication skills

Sound judgment and critical thinking

High school diploma