On-Course Food & Beverage Supervisor, Whistling Straits - (req72221)

Sterling Kohler; Wisconsin; On-site; USD 26,587 - 39,812; Full time

Benefits offered by this job

Health insurance

Vision insurance

Dental insurance

401(k) with company matching

Job summary

Sterling Kohler is looking for an On-Course Food & Beverage Supervisor in Wisconsin. The role involves providing support to the management team and supervising golf course staff to ensure high standards of guest service.

Prospective candidates should have at least 3 years of restaurant experience and supervisory skills. Responsibilities include managing guest requests, processing paperwork, and helping with food and beverage service.

Competitive salary and benefits offered.

Qualifications

• Must be 18 years old and Safe Serve Certified if applicable.
• Experience in hospitality, particularly in golf and food & beverage.
• Ability to work independently and take initiative.

Responsibilities

• Assist management with daily administrative tasks.
• Process new hire paperwork in a timely manner.
• Ensure proper cost controls and inventory levels.
• Train course servers and resolve escalated guest concerns.
• Assist with food and beverage service.

Skills

Safe Serve Certified

3+ years’ experience in restaurant

Supervisory experience

Organized and positive leader

Hospitality experience

Self-starter

Education

High school diploma or equivalent

Job description

On-Course Food & Beverage Supervisor, Whistling Straits

Work Mode: Onsite

Location: Kohler, WI

On-Course Food & Beverage Supervisor provides support to the management team through a variety of administrative and operational tasks and the supervision of golf course food & beverage staff. Manage all guest requests, complaints and questions and ensure that all aspects are communicated to the appropriate leadership.

Responsibilities

• Assist management with daily administrative tasks including but not limited to purchasing, ordering, invoicing, scheduling, records control and filing.
• Accurately process all new hire and employee change paperwork in a timely manner.
• Assist in reconciling all operational paperwork including but not limited to guest receipts and vendor invoices.
• Work with staff and management team to ensure proper cost controls and inventory levels.
• Instruct staff about special items for the day and product changes, if any.
• Coordinate with on‑course staff to ensure smooth operation and guest satisfaction.
• Assist with food and beverage service per the course of order.
• Prepare mixed drinks for service (must be 18 or over and licensed).
• Understand and communicate products and services available at the resort.
• Assist with inventory, stocking and maintaining the par stock levels for all carts.
• Inspect beverage carts at the beginning of shift for par stock, cleanliness, etc.
• Help other areas of the department.
• Train course servers.
• Assist with overseeing on‑course guest traffic and ensuring proper distribution of assigned stations.
• Resolve escalated guest concerns.
• Create and execute special projects and assignments.
• Assist in answering telephone calls from guests.
• Promptly respond to guest requests.
• Perform responsibilities of Course Servers and Outside F&B Clerks, as needed.
• Be cross‑trained to work in more than one outlet.
• Demonstrate knowledge of all courses, scheduling needs and coordination of staff.

Skills & Requirements

• Safe Serve Certified, as applicable. Must be 18 years old.
• 3+ years’ experience in restaurant.
• Supervisory experience preferred.
• High school diploma or equivalent.
• Organized, positive leader who communicates well, supports team morale and thrives in an a‑paced environment.
• Hospitality experience, especially in golf and food and beverage.
• Commitment to excellent guest service experience, ideally in a golf setting.
• Team‑oriented attitude.
• Self‑starter with the ability to work independently and take initiative.

Compensation

The hourly range for this position is $19.30 - $28.90. The specific hourly rate offered to a candidate may be influenced by a variety of factors including candidate's education and work location.

Benefits

Competitive salary, health, vision, dental, 401(k) with company matching, and more.

EEO Statement

It is Kohler’s policy to recruit, hire, and promote qualified personnel in all job classifications without regard to race, creed, religion, age, sex identity, disability, and status as a protected veteran. If you need accommodation during the recruitment process, please contact [e-mail]. Kohler Co. is an equal opportunity/affirmative action employer.