On-Course Food & Beverage Supervisor, Whistling Straits

Kohler Hospitality; Kohler (WI); On-site; USD 26,587 - 39,812; Full time

Benefits offered by this job

Health insurance

Vision insurance

Dental insurance

401(k) with company matching

Competitive salary

Job summary

Kohler Hospitality is seeking an On-Course Food & Beverage Supervisor in Wisconsin. The role involves supporting management through various administrative tasks, supervising staff, and ensuring guest satisfaction. Responsibilities include managing guest requests, coordinating with on-course staff, and training course servers.

The ideal candidate has at least 3 years of restaurant experience, supervisory experience preferred, and a commitment to excellent guest service. This full-time position requires flexibility in shifts from 6:30 am to 9:00 pm.

Qualifications

• Must be 18 years old.
• 3+ years of experience in restaurant.
• Supervisory experience preferred.
• Organized leader who communicates well.

Responsibilities

• Assist management with daily administrative tasks.
• Process new hire and employee change paperwork.
• Reconcile operational paperwork.
• Coordinate with staff to ensure guest satisfaction.
• Help oversee guest traffic and assign stations.

Skills

Safe Serve Certified

3+ years of experience in restaurant

Supervisory experience

High school diploma or equivalent

Organized, positive leader

Hospitality experience

Excellent guest service

Team-oriented attitude

Self-starter

Education

High school diploma or equivalent

Job description

Opportunity

On-Course Food & Beverage Supervisor provides support to the management team through a variety of administrative and operational tasks and the supervision of golf course food & beverage staff. Manage all guest requests, complaints and questions and ensure that all aspects are communicated to the appropriate leadership.

Work Mode: Onsite

Location: Kohler, WI

Specific Responsibilities

• Assist management with daily administrative tasks including purchasing, ordering, invoicing, scheduling, records control and filing.
• Accurately process all new hire and employee change paperwork in a timely manner.
• Assist in reconciling all operational paperwork including guest receipts and vendor invoices.
• Work with staff and management team to ensure proper cost controls and inventory levels.
• Inform staff about the special items for the day and product changes if any.
• Coordinate with on-course staff to ensure smooth operation and guest satisfaction.
• Assist with food and beverage service per the course of order.
• Prepare mixed drinks for service (must be 18 or over and licensed).
• Understand and can communicate products and services available at the resort.
• Assist with inventory, stocking and maintaining the par stock levels for all carts.
• Inspect beverage carts at the beginning of shift for par stock, cleanliness, etc.
• Help other areas of the department.
• Train Course Servers.
• Assist with overseeing the on-course guest traffic and ensuring proper distribution of assigned stations.
• Resolve escalated guest concerns.
• Create and execute special projects and assignments.
• Assist in answering telephone calls from guests.
• Promptly respond to guest with any additional request.
• Perform the responsibilities of Course Servers and Outside F&B Clerks as needed.
• Cross-trained to work in more than one outlet.
• Demonstrate knowledge of all courses, scheduling needs and coordination of staff.

This position is full-time working weekdays and weekends. Shifts vary from 6:30 am – 9:00 pm.

Skills & Requirements

• Safe Serve Certified, as applicable. Must be 18 years old.
• 3+ years of experience in restaurant.
• Supervisory experience preferred.
• High school diploma or equivalent.
• Organized, positive leader who communicates well, supports team morale and thrives in a fast-paced environment.
• Hospitality experience, especially in golf and food and beverage.
• Commitment to excellent guest service food and beverage experience, ideally in a golf setting.
• Team-oriented attitude.
• Self-starter with the ability to work independently and take initiative.

Applicants must be authorized to work in the US without requiring sponsorship now or in the future.

The hourly range for this position is $19.30 – $28.90. The specific hourly rate offered to a candidate may be influenced by a variety of factors including candidate's education and work location.

Benefits include a competitive salary, health, vision, dental, 401(k) with company matching, and more.

It is Kohler’s policy to recruit, hire, and promote qualified personnel in all job classifications without regard to race, creed, religion, age, sex, sexual orientation, gender identity or expression, marital status, national origin, disability or status as a protected veteran. If, as an individual with a disability, you need reasonable accommodation during the recruitment process, please contact [e-mail]. Kohler Co. is an equal opportunity/affirmative action employer.