On-Campus IT Project & Hardware Coordinator

Associated Students Inc; Pomona (CA); On-site; USD 59,000 - 66,000; Full time

Job summary

Associated Students, Inc. (ASI) seeks an IT Project Coordinator to manage hardware assets and coordinate IT projects on the Pomona campus. The role involves supervising four student technicians, coordinating procurement, and maintaining hardware lifecycle processes.

You will oversee inventory, SOP development, and reporting while collaborating with university IT to ensure policy compliance and timely project delivery. Strong leadership and technical literacy are essential.

Qualifications

• Bachelor’s degree in Computer Information Systems, Technology and Operations Management, or related field.
• Minimum of two years’ experience in hardware inventory management, asset coordination, operational project management, or similar areas
• Demonstrated experience supervising or coordinating team activities (student assistant supervision experience preferred)
• 1-2 years of Leadership experience
• Strong organizational skills, attention to detail, and ability to manage multiple projects simultaneously
• Knowledge of technical terminology, configuration, and troubleshooting of standard hardware/software currently in use (e.g., Windows PC, macOS devices, Android OS devices, iOS devices, Microsoft Office Suite, Adobe Acrobat, Adobe Creative Cloud, etc.)
• Familiarity with VBScript, Active Directory, VPNs, PowerShell, HTML desired
• Must possess exceptional interpersonal and customer service-oriented skills
• Must be able to communicate effectively, verbally and in written form
• Ability to prioritize tasks, display initiative, and remain flexible in a changing environment
• Ability to make independent decisions and make appropriate recommendations
• Ability to articulate instructions to end-users with various levels of computer literacy
• Ability to gather and analyze facts, define problems, devise solutions, and take appropriate action
• Ability to maintain professional work conduct
• Must possess ability to work well within a team and/or independently, when necessary, without close supervision
• Demonstrated ability to work with a diverse student population and campus community
• Position designated as sensitive due to access to organizational hardware and assets, and university service now; ability to satisfactorily complete a background check

Responsibilities

• Supervise, train, mentor, and schedule IT Assistant Technicians (4 student assistants).
• Assists team with providing troubleshooting of desktop support- related issues, including, but not limited to, computer and phone software and hardware, printers, copiers, and networking.
• Coordinate the deployment, configuration, maintenance, and upgrade of organizational hardware assets.
• Oversee routine auditing, inventory management, and lifecycle planning of desktops, laptops, and printers
• Coordinates third-party hardware support external to University IT, as needed
• Oversee routine auditing, inventory management, and lifecycle planning of all additional ASI hardware including but not limited to, tablets, mobile phone devices, peripherals, hand scanners, barcode scanners, button machine, and the sticker, vinyl, and banner printers, digital cameras, lighting equipment, etc.
• Coordinate the organizational mobile phone plan, including procurement, inventory, deployment, and maintenance of related devices.
• Coordinate hardware procurement, and certain software related projects, ensuring alignment with organizational policies, budgets, and timelines.
• Collaborate with ASI departments to identify hardware needs, requirements gathering, and coordinate associated operational or project tasks.
• Coordinating the development of standard operating procedures (SOPs) for hardware asset management.
• Manage technical (non-content-related) aspects of the ASI WordPress website.
• Lead hardware feasibility assessments for organizational and departmental initiatives.
• Create and maintain documentation related to hardware management processes and project tracking.
• Support data visualization and reporting related to hardware inventory and utilization.
• Provide logistical and operational support for technology-related organizational projects (non-technical tasks such as coordination, procurement processes, stakeholder communications).
• Partner with ASI organizational effectiveness and university IT for ongoing hardware compliance, project support, and inventory accuracy.
• Perform other duties related to hardware and operational projects as assigned.

Skills

Hardware inventory

Project coordination

Team supervision

Leadership

Customer service

Communication

Analytical skills

Multi-tasking

Education

Bachelor’s degree in Computer Information Systems, Technology and Operations Management, or related field

Tools

VBScript

Active Directory

VPNs

PowerShell

HTML

Job description

Associated Students, Inc. (ASI) seeks an IT Project Coordinator to manage hardware assets and coordinate IT projects on the Pomona campus. The role involves supervising four student technicians, coordinating procurement, and maintaining hardware lifecycle processes.

You will oversee inventory, SOP development, and reporting while collaborating with university IT to ensure policy compliance and timely project delivery. Strong leadership and technical literacy are essential.