On-Campus Front Desk & Student Services Assistant

Bradley University; Peoria, Northern (IL, KY); Hybrid; USD 17,000 - 21,000; Full time

Job summary

Bradley University in Peoria, IL is seeking a SW Office Assistant in Residential Living and Student Conduct -- Front Office Assistant. The role greets students, parents, faculty and community members, and handles general office duties to support the front desk.

You will triage traffic, route calls, provide information, handle mail, photocopy, and submit work orders while demonstrating professionalism. Prior receptionist or customer service experience is helpful; familiarity with Excel and office

Qualifications

• Prefer student who has lived in Bradley Residence Halls for at least 1 year
• Demonstrate strong interpersonal skills, accuracy, and attention to detail
• Operate technology systems, and software such as excel, voicemail systems, copy/scanners, personal computers
• Possess written and verbal skills for effective communication
• Strong multi-tasking and prioritization skills
• Competent in organizational and time management skills
• Demonstrates good judgment, problem-solving, and decision-making skills
• Previous experience in a receptionist or customer service role is helpful

Responsibilities

• Provide excellent customer assistance by triaging incoming traffic, answering phone calls, and in person inquiries
• Route calls to the appropriate departments, ensuring proper documentation and follow-up.
• Provide accurate information in person and via phone/email
• Sort and deliver mail
• Make photocopies
• Submit work orders

Skills

Interpersonal skills

Multitasking

Time management

Communication skills

Tools

Excel

Voicemail systems

Copy/scanners

Personal computers

Job description

Bradley University in Peoria, IL is seeking a SW Office Assistant in Residential Living and Student Conduct -- Front Office Assistant. The role greets students, parents, faculty and community members, and handles general office duties to support the front desk.

You will triage traffic, route calls, provide information, handle mail, photocopy, and submit work orders while demonstrating professionalism. Prior receptionist or customer service experience is helpful; familiarity with Excel and office