Campus Front Desk Associate (PT) - Welcoming Service

College of DuPage; Glen Ellyn (IL); On-site; USD 20,000 - 28,000; Part time

Job summary

College of DuPage is seeking a part-time Front Desk Assistant at Addison to welcome visitors, answer questions, register students, and support daily center operations. The role requires courteous customer service, basic tech skills, and the ability to handle registrar tasks with accuracy.

The position supports the College’s commitment to an inclusive environment and provides opportunities to assist diverse students and staff while gaining experience in higher education operations.

Qualifications

• High School diploma required.
• Some college coursework and customer service training preferred.
• 1 year of customer service experience required.
• Experience in higher education environment preferred.
• Excellent oral and written communication skills required.
• Knowledge of Windows, MS Office and keyboard skills required.

Responsibilities

• Greet visitors and establish a welcoming atmosphere.
• Assist students, community members, faculty and staff with questions and concerns, in person and by phone.
• Register students in person and by telephone.
• Provide assistance with Internet registration.
• Process e-permits for late registration and withdrawals.
• Schedule counseling/advising appointments and make reminder calls.
• Provide emergency assistance and notify supervisors as needed.
• Maintain communication with students and staff regarding center information.
• Provide referrals to College of DuPage services.

Skills

Customer service

Communication

Attendance & punctuality

Education

High School diploma

Some college coursework

Customer service training

Tools

Windows

MS Office

Keyboard skills

Job description

College of DuPage is seeking a part-time Front Desk Assistant at Addison to welcome visitors, answer questions, register students, and support daily center operations. The role requires courteous customer service, basic tech skills, and the ability to handle registrar tasks with accuracy.

The position supports the College’s commitment to an inclusive environment and provides opportunities to assist diverse students and staff while gaining experience in higher education operations.