On-Campus Front Desk Pro (Student)

Illinois State University; Normal (IL); On-site; USD 17,000 - 24,000; Part time

Job summary

Illinois State University is seeking a Front Desk student staff member who represents the university with professional verbal and written communication while assisting diverse campus audiences. Duties include greeting guests, answering calls, supporting mail, inventory, and basic office tasks, plus assisting with special projects.

Work hours are 6–10 per week, with a Spring 2027 start date and a strong emphasis on reliability and customer service.

Qualifications

• Proficient with Microsoft Word, Excel, and Teams.
• Attention to detail.
• Proven customer service experience.
• Ability to perform tasks promptly and professionally.

Responsibilities

• Greet guests in a professional, customer-service oriented manner.
• Answer the telephone professionally and direct calls to proper campus resources.
• Maintain office operations: distribute mail, inventory supplies, basic typing and spreadsheet tasks.

Skills

Microsoft Word

Microsoft Excel

Microsoft Teams

Attention to detail

Customer service experience

Job description

Illinois State University is seeking a Front Desk student staff member who represents the university with professional verbal and written communication while assisting diverse campus audiences. Duties include greeting guests, answering calls, supporting mail, inventory, and basic office tasks, plus assisting with special projects.

Work hours are 6–10 per week, with a Spring 2027 start date and a strong emphasis on reliability and customer service.