On-Campus Administrative Assistant & Guest Experience

Texas Christian University; Fort Worth (TX); On-site; USD 36,000 - 48,000; Full time

Job summary

Texas Christian University is seeking an Administrative Assistant to provide essential support within the department, coordinating activities and facilitating objectives. The role includes calendar management, guest relations, and handling inquiries to support student and staff needs.

Responsibilities include preparing communications, organizing information, maintaining supplies, and assisting with student staff supervision.

Qualifications

• Knowledge of customer service techniques.
• Knowledge of basic research techniques.
• Skill in the use of Microsoft Office, including Word and Excel.
• Skill in problem solving and communicating resolutions.
• Ability to communicate clearly both orally and in writing.
• Ability to support prospective student and parent inquiries by phone or in person.

Responsibilities

• Produces information by developing, transcribing, formatting, inputting, editing, retrieving, copying, filing, and transmitting text, data, and graphics.
• Organizes work by reading, routing and answering correspondence; collecting, maintaining and prioritizing information; managing department procedures and telecommunications; updating records and inventory
• Maintains department schedules by keeping calendars for department personnel; and arranging meetings for internal and external constituents
• Assists in department programming communication through email and phone correspondence
• Maintains guest experience by creating welcome messages for guests and facilitating a positive lobby environment
• Manages public relations by greeting customers, constituents and colleagues, in person or on the telephone; answering or referring inquiries; providing information and assistance regarding department functions.
• Maintains office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies; verifying receipt of supplies.
• Assists with day-to-day management of student staff including project assignment and oversight, accountability tracking, and general skill building
• Performs other related duties as assigned.

Skills

Customer service

Research basics

MS Office

Problem solving

Written and oral communication

Prospective student inquiries

Correspondence drafting

Operations improvement

Education

High School Diploma or GED

Bachelor's Degree (preferred)

Job description

Texas Christian University is seeking an Administrative Assistant to provide essential support within the department, coordinating activities and facilitating objectives. The role includes calendar management, guest relations, and handling inquiries to support student and staff needs.

Responsibilities include preparing communications, organizing information, maintaining supplies, and assisting with student staff supervision.