On-Call Water Filtration Technician | Maintenance & Repairs

National Water Services, LLC.; New York (NY); On-site; USD 62,000 - 76,000; Full time

Job summary

National Water Services, LLC. is seeking a dedicated Service Technician to join the team in New York, NY. The role involves preventative and emergency maintenance on water dispensing cabinets at client sites, with a focus on reliability and professional customer service.

Responsibilities include proactive maintenance, accurate reporting, and timely completion of paperwork. Must have own tools, transportation, and be able to work independently with strong English communication skills.

Qualifications

• Knowledge of plumbing, electrical and mechanical equipment.
• Exhibits professionalism with strong time management and the ability to work independently.
• Own transportation and tools for on-site visits.
• Communicate effectively in English.
• Must have a smartphone and report via email.

Responsibilities

• Establish and foster positive relationships with customers and store management through effective communication and service delivery.
• Demonstrate exceptional customer service to ensure a satisfying client experience.
• Perform proactive maintenance tasks such as filter replacements, UV lamp installations, battery changes, and equipment upgrades.
• Troubleshoot to read and report on pressure gauges, flow meters, and detect leaks using multi-meters and water sampling tests.
• Address repair needs including leaks, tighten fittings, replace valves, tubing, and electrical components.
• Be available for occasional emergency calls and respond within 24-48 hours for urgent situations.
• Submit all required paperwork for payment processing.

Skills

Plumbing knowledge

Electrical knowledge

Mechanical equipment knowledge

Time management

Customer service

English communication

Smartphone proficiency

Tools

Multi-meter

Job description

National Water Services, LLC. is seeking a dedicated Service Technician to join the team in New York, NY. The role involves preventative and emergency maintenance on water dispensing cabinets at client sites, with a focus on reliability and professional customer service.

Responsibilities include proactive maintenance, accurate reporting, and timely completion of paperwork. Must have own tools, transportation, and be able to work independently with strong English communication skills.