Water Filtration Technician- On Call/As Needed

National Water Services, LLC.; New York (NY); On-site; USD 62,000 - 76,000; Full time

Job summary

National Water Services, LLC. is seeking a dedicated Service Technician to join the team in New York, NY. The role involves preventative and emergency maintenance on water dispensing cabinets at client sites, with a focus on reliability and professional customer service.

Responsibilities include proactive maintenance, accurate reporting, and timely completion of paperwork. Must have own tools, transportation, and be able to work independently with strong English communication skills.

Qualifications

• Knowledge of plumbing, electrical and mechanical equipment.
• Exhibits professionalism with strong time management and the ability to work independently.
• Own transportation and tools for on-site visits.
• Communicate effectively in English.
• Must have a smartphone and report via email.

Responsibilities

• Establish and foster positive relationships with customers and store management through effective communication and service delivery.
• Demonstrate exceptional customer service to ensure a satisfying client experience.
• Perform proactive maintenance tasks such as filter replacements, UV lamp installations, battery changes, and equipment upgrades.
• Troubleshoot to read and report on pressure gauges, flow meters, and detect leaks using multi-meters and water sampling tests.
• Address repair needs including leaks, tighten fittings, replace valves, tubing, and electrical components.
• Be available for occasional emergency calls and respond within 24-48 hours for urgent situations.
• Submit all required paperwork for payment processing.

Skills

Plumbing knowledge

Electrical knowledge

Mechanical equipment knowledge

Time management

Customer service

English communication

Smartphone proficiency

Tools

Multi-meter

Job description

Job Title: Service Technician

Job Description

Overview:

We are seeking a dedicated and reliable Service Technician to join our team in New York, NY. As a Service Technician, you will play a crucial role in providing preventative and emergency maintenance and repairs on our water dispensing cabinets.

Job Duties:

1. Establishing and fostering positive relationships with both customers and store management through effective communication and service delivery.
2. Demonstrating exceptional customer service skills to ensure a satisfying experience for clients.
3. Conducting proactive maintenance tasks such as filter replacements, UV lamp installations, battery changes, and equipment upgrades.
4. Employing troubleshooting skills to accurately read and report pressure gauges, flow meters, and detect leaks. Proficiently using multi-meters and conducting water sampling tests.
5. Effectively addressing repair needs, including but not limited to fixing leaks, tightening fittings, and replacing valves, fittings, tubing, electrical wires, and components.
6. Being available for occasional emergency service calls, which may occur during regular or off-business hours. Our commitment is to have a skilled service technician on-site within 24-48 hours or sooner for urgent situations.
7. Ensuring timely completion and submission of all required paperwork for payment processing.

Requirements:

• Knowledge of plumbing, electrical and mechanical equipment.
• Exhibit professionalism with excellent time management skills, demonstrating the ability to work independently and responsibly.
• Possess a Smartphone and proficiency in using email for communication and reporting purposes.
• Maintain physical capabilities, including the ability to bend, squat, and, if needed, climb stairs or ladders as part of the job tasks.
• Communicate effectively in English.
• Provide own transportation and tools for on-site visits.

Pay & Work Hours:

• Compensation: $45 - $55 per hour minimum, based on experience.
• Service Frequency: On Call, as needed.
• Employment Type: 1099 Independent Contractor position, offering no benefits.

Additional Information:

• Interviews will be conducted via Microsoft Teams video conferencing platform.
• Job offers are contingent on the results from a background check.
• Applicants must be 18 years of age or older to be considered for this position.
• Please submit your resume with your application.