On-Call Water Filtration Service Technician

FreshPure; Philadelphia (Philadelphia County); On-site; USD 62,000 - 76,000; Part time

Job summary

National Water Services is seeking a dedicated Service Technician to join our Philadelphia team. You will perform preventative and emergency maintenance on water dispensing cabinets, establish strong relationships with customers, and ensure high-quality service delivery on-site.

The role requires knowledge of plumbing, electrical and mechanical equipment, strong time management, and the ability to work independently.

Qualifications

• Knowledge of plumbing, electrical and mechanical equipment.
• Professional with strong time management; able to work independently.
• Own smartphone and be proficient with email for reporting.
• Physical ability to bend, squat, climb stairs or ladders as needed.
• Effective English communication skills.
• Must provide own transportation and tools for on-site visits.

Responsibilities

• Establish positive relationships with customers and store management through effective communication and service delivery.
• Provide exceptional customer service to ensure a satisfying experience for clients.
• Perform preventative and emergency maintenance: filter replacements, UV lamp installations, battery changes, equipment upgrades.
• Troubleshoot to read/report pressure gauges, flow meters, detect leaks; use a multimeter and conduct water tests.
• Address repair needs: fix leaks, tighten fittings, replace valves, fittings, tubing, wires and components.
• Be available for occasional emergency calls, with on-site response within 24–48 hours or sooner for urgent cases.
• Complete and submit all required paperwork for payment processing.

Skills

Plumbing

Electrical

Mechanical equipment

Time management

Independent work

English communication

Transportation & tools

Using email

Tools

Multimeter

Water testing tools

Job description

National Water Services is seeking a dedicated Service Technician to join our Philadelphia team. You will perform preventative and emergency maintenance on water dispensing cabinets, establish strong relationships with customers, and ensure high-quality service delivery on-site.

The role requires knowledge of plumbing, electrical and mechanical equipment, strong time management, and the ability to work independently.