On-Call Triage RN Supervisor - Hospice Care

MJHS; Woodmere (NY); On-site; USD 90,000 - 130,000; Full time

Job summary

MJHS seeks an On-Call RN Supervisor to lead Call Center staff, guiding clinical and non-clinical issues with expertise. The role elevates complex cases to the Team Manager, AOC or Hospice MD on call, while delivering quality telephonic interventions based on the Plan of Care to patients and families.

This full-time leadership role requires NY RN licensure and preferred CHPN certification, with 2-5 years hospice or on-call experience.

Qualifications

• Graduate from an accredited School of Nursing; BSN preferred.
• Three years of hospice nursing experience.
• Supervisory or leadership experience preferred.
• 2-5 years hospice experience / on-call required.
• New York State RN licensure.
• NY license preferred.
• CHPN certification preferred.

Responsibilities

• Provide leadership, support, and guidance to Call Center staff for clinical and non-clinical issues.
• Elevate complex issues to Team Manager, AOC or Hospice MD on call.
• Provide quality professional telephonic intervention based on the Plan of Care.

Skills

Nursing leadership

Telephonic patient support

Hospice experience

On-call supervision

Education

BSN or BS in Nursing

Job description

MJHS seeks an On-Call RN Supervisor to lead Call Center staff, guiding clinical and non-clinical issues with expertise. The role elevates complex cases to the Team Manager, AOC or Hospice MD on call, while delivering quality telephonic interventions based on the Plan of Care to patients and families.

This full-time leadership role requires NY RN licensure and preferred CHPN certification, with 2-5 years hospice or on-call experience.