On-Call Hospice RN Supervisor & Telephonic Care Lead

MJHS; Newark (NJ); On-site; USD 85,000 - 110,000; Full time

Job summary

MJHS Hospice seeks an On Call RN Supervisor to lead Call Center nursing staff and guide clinical and non-clinical on-call situations. The role elevates complex issues to the Team Manager and Hospice Medical Director on call, while delivering quality telephonic interventions based on the Plan of Care.

The ideal candidate is an RN with a BSN, hospice experience, and at least 2–5 years on-call nursing; NY licensure or eligibility is preferred.

Qualifications

• Graduate from an accredited School of Nursing; BSN preferred.
• Three years of Hospice nursing experience.
• Supervisory or leadership experience preferred.
• 2-5 years Hospice On-Call experience required.
• New York State RN licensure preferred; NYS license may be required.

Responsibilities

• Provide leadership, support, and guidance to Call Center staff for clinical and non-clinical issues.
• Elevate complex issues to Team Manager, AOC or Hospice MD on call.
• Deliver quality professional telephonic intervention to patients based on the Plan of Care.

Skills

Hospice nursing experience

Supervisory or leadership experience

On-call nursing

Education

BSN or BS in Nursing

New York State RN licensure

CHPN certification

Job description

MJHS Hospice seeks an On Call RN Supervisor to lead Call Center nursing staff and guide clinical and non-clinical on-call situations. The role elevates complex issues to the Team Manager and Hospice Medical Director on call, while delivering quality telephonic interventions based on the Plan of Care.

The ideal candidate is an RN with a BSN, hospice experience, and at least 2–5 years on-call nursing; NY licensure or eligibility is preferred.