Front Desk Agent — Part-Time, Guest Experience

MGM Resorts International; Biloxi (MS); On-site; USD 18,000 - 26,000; Part time

Benefits offered by this job

Wellness incentive programs

Free meals in employee dining room

Health & Income Protection benefits

Discounts with company partners

Job summary

Beau Rivage in Biloxi, Mississippi is seeking a Front Desk Agent to greet guests and set the tone for their stay. You will handle check-ins/outs, respond to guest needs, and collaborate with housekeeping to ensure a smooth, welcoming experience.

The role offers a part-time schedule with a starting rate of $15.80 per hour and a robust benefits program, including meals, wellness incentives, and employee discounts.

Qualifications

• Must be 18 years old or older.
• Must have a High School Diploma or GED.

Responsibilities

• Welcome guests to the property and the MGM Resorts family by providing memorable service, anticipating guest needs and resolving guest complaints in alignment with SHOW Service Basics.
• Manage early and late property arrivals/departures and walk-ins and all other tasks associated with guest room check-ins and check-outs.
• Promote upgrades and M life enrollment where available and coordinate with Housekeeping and other departments to meet guest expectations.

Education

High School Diploma or GED

Job description

Beau Rivage in Biloxi, Mississippi is seeking a Front Desk Agent to greet guests and set the tone for their stay. You will handle check-ins/outs, respond to guest needs, and collaborate with housekeeping to ensure a smooth, welcoming experience.

The role offers a part-time schedule with a starting rate of $15.80 per hour and a robust benefits program, including meals, wellness incentives, and employee discounts.