On-Call Server

San Francisco Yacht Club; Belvedere (CA); On-site; USD 23,000 - 25,000; Full time

Job summary

San Francisco Yacht Club is seeking a server to deliver exceptional dining room and bar service to members and guests in a premier yachting environment. You will greet patrons, know the menu, and ensure timely service while maintaining wine and cocktail knowledge and adherence to club policies.

Responsibilities include line setup, pre-shift briefings, taking care of billing accuracy, assisting with specials, and ensuring guest satisfaction. This is a fast-paced, customer-focused role at the club.

Qualifications

• Grade 12 education required.
• Two years of comparable server experience preferred.
• Ability to read, write and execute basic math skills.
• Ability to read, speak and understand English.

Responsibilities

• Greet and acknowledge members and guests.
• Provide knowledgeable and warm service.
• Distribute menus and suggest menu items.
• Ensure proper billing with correct account numbers and names.
• Serve food and drinks promptly and courteously.
• Coordinate with kitchen on orders and special instructions.
• Maintain dining room cleanliness and setup.
• Assist with closing duties as directed by management.

Skills

Customer service

Menu knowledge

Wine knowledge

English proficiency

Education

Grade 12 education

Job description

Description

Founded in 1869, the San Francisco Yacht Club maintains one of the country's finest yachting facilities.

Compensation and Benefits:

The hourly range is $16.90 - $18.00 per hour (D.O.E.) plus Service Charges.

Reports to:

F&B Manager

Summary of Position:

Servers create the very best member experience in our dining room and bar area by providing professional, knowledgeable, and warm service to all members and their guests.

Essential Responsibilities:

Core Competencies, knowledge, and Expectations

• Greet and acknowledge members and guests.
• Knowledgeable about the menu, including recipes and ingredients.
• Ability to time service of each course.
• Learn member's names and their special preferences.
• Knowledge of wines and spirits.
• Able to meet all service standards and expectations including Club's sequence of service.

Job Tasks/Duties

• Sets up side station and performs assigned side (prep) work.
• Attends daily pre-shift meetings.
• Provides immediate attention to all members and guests upon seating.
• Makes sure that children are in the appropriate type of seat and are safe and secure.
• Distributes food and wine menus; answers questions and suggests menu items.
• Lets members and guests know about any food or drink specials
• Ensure that the correct account numbers and names are given for billing.
• Efficiently serves food and drinks in a friendly and courteous manner.
• Places orders with kitchen; informs cooks about any special cooking instructions.
• Checks to ensure member and guest satisfaction.
• Presents dessert menus, suggests, and serves dessert, coffee and after-dinner drinks.
• Verifies accuracy of prices, state and federal taxes, and other charges on all checks.
• Keeps dining room and bus station areas clean.
• Advises supervisor of any complaints as soon as they occur.
• Performs clean-up and closing duties as assigned by manager and/or supervisor.
• Extend a warm and professional farewell to all members and their guests.
• Consistently follows local and state laws and the club's policies and procedures for the service of alcoholic beverages to members and guests.
• Performs other appropriate duties assigned.

Requirements

QUALITIES, ABILITIES AND EXPERIENCE REQUIRED:

• Grade 12 education.
• Two years of comparable server experience preferred.
• The ability to read, write and execute basic math skills.
• The ability to read, speak and understand English.

PHYSICAL REQUIREMENTS:

• Required to stand for long periods and walk, climb stairs, balance, stoop, kneel, crouch, bend, stretch
  and twist or reach.
• Push, pull or lift up to 50 pounds.
• Continuous repetitive motions.
• Work inside and outdoors in a variety of weather, including hot, cold, humid and/or noisy environment.

The San Francisco Yacht Club provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.