Cafe Server

The Bay Club Company; San Diego (CA); On-site; USD 22,041 - 27,552; Full time

Benefits offered by this job

Health Insurance

Paid Time off

Club Membership

Continuing Education

Job summary

The Bay Club Company in San Diego is seeking a friendly Cafe Associate to greet guests, prepare and serve food and beverages, and maintain a clean, inviting cafe environment.

You will operate a cash register, handle payments, promote daily specials, and support club members with attentive service during varying shifts, including weekends and holidays. This role emphasizes hospitality and safety while maintaining high cleanliness standards.

Qualifications

• Experience in customer service or food service preferred.
• State Food Handler Certification (if applicable).
• Strong communication and interpersonal abilities.
• Ability to work in a fast-paced environment and handle payments accurately.

Responsibilities

• Greet customers as they enter and exit the Café.
• Create and serve food and beverage items.
• Promote daily specials and encourage upgrades to each order.
• Operate cash register and process payments (cash, credit, and member charges).
• Assist with cafe opening/closing duties as required.
• Maintain a clean, safe work environment according to food safety standards.
• Provide exceptional customer service and respond to member needs.
• Represent the club professionally through appearance and conduct.
• Adhere to weekend/holiday hours as needed.

Skills

Customer service

Food service

Cash handling

POS operation

Communication

Tools

Cash register

POS system

Job description

GENERAL SUMMARY This position is responsible for creating and serving food & beverages in the Café, maintaining Cafe cleanliness and providing the highest level of Customer Service and Hospitality.

Primary Job Functions

• Greet customers as they enter and exit the Café
• Create and serve food and beverage items
• Promote daily specials and encourage upgrades to each order
• Operate cash register, process payments through cash or credit card handling and/or member account charges
• Café opening and/or closing duties, as required
• Maintain a clean, safe work environment according to State and Local food safety standards
• Understand and anticipate the needs of our members and guests; be attentive, listen carefully and follow through; provide exceptional customer service
• Communicate timely and follow up as appropriate
• Active participation in events, programs, meetings and training
• Represent the club in a professional manner through image, dress, communication, and immediate follow through and response
• Schedule varies and may require weekend and holiday hours, days and evenings

Qualifications

To perform this job successfully, an individual must be able to perform each primary job function satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Skills & Knowledge

Ability to read/understand, analyze, and interpret general training manuals, professional journals, or technical procedures; ability to effectively present information and respond to questions from children, managers, Associates, members, and the general public. Ability to identify problems, collect data, establish facts, and draw valid conclusions; ability to interpret a variety of technical instructions and deal with several abstract and concrete variables.

Experience

• Minimum one (1) year of Customer Service experience (food service industry experience preferred)
• State Food Handler Certification
• Responsible Beverage Service (RBS) state certification
• Professional, friendly manner and excellent customer service attitude and abilities
• Strong verbal communication and conflict resolution skills
• Enthusiastic, responsible, and dependable team player
• Self‑motivated, takes initiative, anticipate the needs of others and willing to acquire new skills
• Well organized and detail oriented
• Detail‑orientation and high cleanliness standards

Working Conditions / Physical Requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the Associate is regularly required to stand for extended periods; use hands and fingers, handle or feel; reach with hands and arms; and talk and hear. The Associate is occasionally required to walk; stoop, kneel, crouch, or crawl; and taste or smell. The Associate must frequently lift and/or move up to 50 pounds. The noise level in the work environment is usually moderate.

Job Description Revision

This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with this job. While this job description is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed when circumstances change. This job description replaces all previous descriptions for this position.

Estimated Base Pay Range

$17.75 / hour

Other Compensation And Benefits

At the Bay Club, we offer programs and perks that cultivate a healthy and active workplace environment. Here are the perks you can expect in your benefits package: Club Membership Competitive Compensation Discounts on club services and amenities Continuing Education Community Involvement Paid Time off* Health Insurance* *Offered to Full‑Time associates. Full‑Time status eligibility starting at 25 average hours of work per week.

Equal Opportunity Employer

An Equal Opportunity Employer The Bay Club Company ("TBCC") provides equal employment opportunities without regard to race (and all traits historically associated with race, including but not limited to, hair texture and protective hairstyles), color, religion, creed (including, but not limited to, religious dress and grooming practices), sex (including pregnancy, childbirth or related medical conditions, and breastfeeding, and other related medical conditions), sexual orientation and identity, gender, gender identity, gender expression, actual or perceived national origin/ancestry, accent or ability to speak English, age, disability, marital/familial status, source of income, veteran status, citizenship status, political activities or affiliations, medical condition, genetic information, persons with AIDS or AIDS‑related condition, or persons who are victims of domestic violence.