On-Call Referral Coordinator & Health Information Clerk

Family Health Care; McBain (MI); On-site; USD 32,000 - 42,000; Part time

Job summary

Family Health Care is seeking a Referral Specialist/HIS Clerk in McBain, MI to ensure timely specialist/procedural referrals that align with patient insurance and referring provider specifications. The role requires strong customer service, accurate handling of financial details, and adherence to HIPAA regulations.

The position is on-call, non-exempt, primarily on-site, and involves coordinating referrals, documentation, and database access as part of a healthcare team.

Qualifications

• Exemplary customer service
• Ability to use multi-line phone system and computer systems
• Trustworthiness and accuracy in money-handling
• Ability to comply with HIPAA laws and accreditation requirements
• Ability to access databases preferred

Responsibilities

• Ensure timely referrals are made according to patient insurance and referring provider specifications
• Coordinate referrals and follow established policies and procedures
• Work as part of a team to support patient care and office operations

Skills

Customer service

Critical thinking

Teamwork

Office equipment

Typing

Money handling

Adaptability

HIPAA compliance

Database access

Job description

Family Health Care is seeking a Referral Specialist/HIS Clerk in McBain, MI to ensure timely specialist/procedural referrals that align with patient insurance and referring provider specifications. The role requires strong customer service, accurate handling of financial details, and adherence to HIPAA regulations.

The position is on-call, non-exempt, primarily on-site, and involves coordinating referrals, documentation, and database access as part of a healthcare team.