Referral Specialist/HIS Clerk On-Call

Family Health Care; McBain (MI); On-site; USD 32,000 - 42,000; Part time

Job summary

Family Health Care is seeking a Referral Specialist/HIS Clerk in McBain, MI to ensure timely specialist/procedural referrals that align with patient insurance and referring provider specifications. The role requires strong customer service, accurate handling of financial details, and adherence to HIPAA regulations.

The position is on-call, non-exempt, primarily on-site, and involves coordinating referrals, documentation, and database access as part of a healthcare team.

Qualifications

• Exemplary customer service
• Ability to use multi-line phone system and computer systems
• Trustworthiness and accuracy in money-handling
• Ability to comply with HIPAA laws and accreditation requirements
• Ability to access databases preferred

Responsibilities

• Ensure timely referrals are made according to patient insurance and referring provider specifications
• Coordinate referrals and follow established policies and procedures
• Work as part of a team to support patient care and office operations

Skills

Customer service

Critical thinking

Teamwork

Office equipment

Typing

Money handling

Adaptability

HIPAA compliance

Database access

Job description

The Referral Specialist/HIS Clerk is responsible for seeing that timely specialist/procedural referrals are made which follow that patient’s insurance and referring provider’s specifications.

Qualifications:

• Understands and has the ability to demonstrate the importance of exemplary customer service.
• Ability to exercise critical thinking skills, multi-task, take initiative, and take ownership to follow through with responsibilities according to established policies and procedures.
• Ability to work cooperatively as a productive member of a team.
• Ability to use multi-line phone system, computer systems, and general office equipment.
• Ability to type proficiently and understand the keyboard. Trustworthiness and accuracy in money-handling.
• Ability to adapt to change and new technologies to perform successfully.
• Ability to comply with HIPAA laws and accreditation requirements.
• Ability to correspond and access databases preferred.

Location:McBain, MI

Exempt/Non-Exempt: Non-Exempt

Benefits: N/A

Employment Type: On-Call, as needed basis.

Family Health Care is an Equal Opportunity Employer.