On-Call Program Associate — Women’s Services & Safety

N Street Village; Washington (District of Columbia); On-site; USD 25,000 - 30,000; Part time

Benefits offered by this job

Flexible shifts

Job summary

N Street Village is seeking On‑Call Program Associates to support women experiencing homelessness across seven DC locations. The role involves varied shifts, including days, evenings, overnights, weekends, and holidays, with responsibilities across case management, safety, and service delivery.

The On‑Call team helps ensure consistent, high‑quality care in day centers, shelters, and housing programs, and requires a compassionate, trauma‑informed approach along with strong interpersonal skills.

Qualifications

• Bachelor’s degree with related social services experience or equivalent.
• Experience working with vulnerable or homeless populations preferred.
• Ability to pass drug screening and comply with all start-date requirements.

Responsibilities

• Build supportive relationships with residents and assist with care coordination.
• Document services in HMIS/OCTO and complete intake paperwork.
• De-escalate crises and respond to immediate client needs.
• Enforce program rules and maintain a safe community environment.
• Collaborate with internal and external partners and participate in meetings.

Skills

Interpersonal skills

Crisis-management

Trauma-informed approach

Shift flexibility

Independent work

Organization

Diversity & inclusion

Education

Bachelor’s degree + 1 year social services

HS Diploma/GED + 2 years direct social service

HS Diploma/GED + 5 years general work

Job description

N Street Village is seeking On‑Call Program Associates to support women experiencing homelessness across seven DC locations. The role involves varied shifts, including days, evenings, overnights, weekends, and holidays, with responsibilities across case management, safety, and service delivery.

The On‑Call team helps ensure consistent, high‑quality care in day centers, shelters, and housing programs, and requires a compassionate, trauma‑informed approach along with strong interpersonal skills.