Wealth Management Production Support Engineer (Java/Spring)

Compunnel, Inc.; Chicago (IL); On-site; USD 80,000 - 110,000; Full time

Job summary

Compunnel, Inc. seeks a Production Support Engineer to support a mission-critical wealth management application.

You will provide day-to-day production support, troubleshoot incidents, and collaborate with development teams across Azure Cloud, PCF, and WebLogic platforms. You will manage 30–50 tickets weekly, perform root-cause analysis, and drive stability by preventing issues, applying changes, and updating stakeholders during incidents.

Qualifications

• Experience in a production support or development role.
• Ability to troubleshoot code-level issues and perform technical analysis.
• Experience with enterprise-level applications.
• Proficiency in Java and Spring Boot; working with REST APIs.

Responsibilities

• Troubleshoot code-level production issues through monitoring and log analysis.
• Provide day-to-day production support for a wealth management application built with Java, Spring Boot, and REST APIs.
• Lead production stability efforts to prevent issues and improve application stability.
• Track, manage, and resolve incidents, changes, and problems for assigned applications.
• Provide regular updates to stakeholders on incident progress and SLA risks.
• Collaborate with project and development teams to prioritize fixes and releases.
• Ensure compliance with audit requirements, including change control procedures and data security.
• Coordinate with onsite and offshore teams to support applications and drive continuous improvement.
• Participate in a rotating on-call schedule for after-hours and weekend support.

Skills

Production support experience

Troubleshooting

Root cause analysis

Java

Spring Boot

REST APIs

Job description

Compunnel, Inc. seeks a Production Support Engineer to support a mission-critical wealth management application.

You will provide day-to-day production support, troubleshoot incidents, and collaborate with development teams across Azure Cloud, PCF, and WebLogic platforms. You will manage 30–50 tickets weekly, perform root-cause analysis, and drive stability by preventing issues, applying changes, and updating stakeholders during incidents.