On-Call Parking Support Specialist

The Car Park; Boise (ID); On-site; USD 28,000 - 35,000; Full time

Benefits offered by this job

14 days of PTO

Paid Parental Leave

Volunteer Time Off

Paid holidays

Medical, Dental, Vision

401(k)

Job summary

The Car Park, located in Boise, Idaho, is hiring for a Monitor position focused on providing excellent customer service to parking customers by answering calls and assisting with garage entries and exits.

Ideal candidates should have strong communication skills, experience in customer service, and the ability to multitask. Benefits include paid leave, medical coverage, and a 401(k). Join us in delivering top-notch service!

Qualifications

• 1+ years in customer service, sales, or telemarketing experience.

Responsibilities

• Assist guests, valets, and monthly parkers with entry and exits into garages.
• Communicate with Field and Ambassador Staff for events and equipment issues.
• Monitor camera surveillance and parking systems.
• Test garage and elevator intercoms and manage garage space counts.
• Answer general questions about ticket fees and parking hours.

Skills

Excellent customer service skills

High proficiency with Windows 10

Excellent written and oral communication skills

Typing speed of 30+ words per minute

Punctuality and trustworthiness

Ability to multitask

Education

High School diploma or greater

Job description

The Car Park, located in Boise, Idaho, is hiring for a Monitor position focused on providing excellent customer service to parking customers by answering calls and assisting with garage entries and exits.

Ideal candidates should have strong communication skills, experience in customer service, and the ability to multitask. Benefits include paid leave, medical coverage, and a 401(k). Join us in delivering top-notch service!