On-Call Parking Support Technician I

THE CAR PARK LLC; Boise (ID); Hybrid; USD 18,184 - 25,898; Full time

Benefits offered by this job

14 days of PTO

Paid parental leave

Volunteer Time Off (VTO)

Paid holidays

Medical, Dental, Vision insurance

401(k)

Job summary

THE CAR PARK LLC in Boise, ID is hiring for a position that offers a full-time or part-time entry-level role with a salary of $16.00 per hour. The ideal candidate will provide excellent customer service, assist guests with parking, and communicate with staff about various issues.

Benefits include 14 days of PTO, paid parental leave, medical and dental insurance, and more. Join our supportive team and contribute to a thriving customer service environment.

Qualifications

• 1+ years of experience in customer service, sales, or telemarketing.

Responsibilities

• Answer incoming calls from local parking locations and provide customer service to parking customers.
• Assist guests, valets, and monthly parkers with entry and exit into garages.
• Communicate directly with Field and Ambassador staff regarding events and equipment issues.
• Monitor camera surveillance and parking systems.
• Test garage and elevator intercoms.
• Answer questions about ticket fees and parking hours.

Skills

Customer service skills

Windows 10 proficiency

Written communication skills

Typing speed 30+ wpm

Punctuality

Multitasking ability

Education

High School diploma or greater

Job description

THE CAR PARK LLC in Boise, ID is hiring for a position that offers a full-time or part-time entry-level role with a salary of $16.00 per hour. The ideal candidate will provide excellent customer service, assist guests with parking, and communicate with staff about various issues.

Benefits include 14 days of PTO, paid parental leave, medical and dental insurance, and more. Join our supportive team and contribute to a thriving customer service environment.