On-Call Mobile Crisis Counselor - Evenings/Weekends

Integrated Family Services; Rocky Mount (NC); On-site; USD 35,000 - 50,000; Full time

Job summary

Integrated Family Services seeks an On-Call Mobile Crisis Worker in Rocky Mount, NC to provide crisis intervention, stabilization, and support across mental health, developmental disabilities, and substance use services. Responsibilities include rapid assessment, triage, and coordination with community resources to ensure safety and continuity of care.

The role requires one year of crisis intervention experience, relevant training, and a valid driver’s license; on-call scheduling includes

Qualifications

• Must have at least 1 year of crisis intervention experience in 24/7 settings or similar
• 20 hours of crisis intervention training within 90 days of employment
• Valid driver’s license and ability to transport
• No criminal convictions of child abuse or violent crimes
• High school diploma or GED or equivalent
• Supervision plan provided by a qualified professional until the individual meets experience requirements

Responsibilities

• Assess individuals in crisis and determine appropriate interventions
• Identify natural supports or community resources to stabilize crises
• Ensure safety of clients, families, and community
• Coordinate with community agencies for integrated care
• Maintain client files and ensure Medicaid/agency standards
• Complete documentation promptly
• Follow clinical policies and charting guidelines
• Sign treatment notes as required
• Attend trainings and meetings as required
• Perform other duties as assigned

Skills

Community resources

Psycho-education

Counseling (individual)

Counseling (group)

Assessment skills

Community integration

Family/caregiver training

Mentoring

Mediation

Adaptive skills training

Behavioral crisis intervention

Motivational interviewing

Wellness education

CBT interventions

Cultural competence

Education

Bachelor’s or higher in human services

Master’s degree in a human service field

Job description

Integrated Family Services seeks an On-Call Mobile Crisis Worker in Rocky Mount, NC to provide crisis intervention, stabilization, and support across mental health, developmental disabilities, and substance use services. Responsibilities include rapid assessment, triage, and coordination with community resources to ensure safety and continuity of care.

The role requires one year of crisis intervention experience, relevant training, and a valid driver’s license; on-call scheduling includes