On-Call Luxury Concierge — Elevate Guest Experiences

Four Seasons; Philadelphia (Philadelphia County); On-site; USD 25,000 - 39,000; Part time

Benefits offered by this job

Competitive salary

Benefits package

Training opportunities

Discount for stays

Dry cleaning for uniforms

Employee meals

Health insurance

Parking access

Gym membership

Job summary

The Four Seasons Hotel Philadelphia is seeking an on-call concierge to join our Guest Experience team. Our Concierge responds to a wide variety of guest requests by accurately assessing needs and adding personal recommendations to achieve maximum satisfaction.

You will utilize a range of Four Seasons software to track guest needs and preferences, ensuring flawless service and adherence to company policies. Qualified candidates have at least one year of luxury-hotel experience, strong

Qualifications

• At least one year of experience working within a luxury hotel or similar environment.
• Excellent interpersonal skills and communication skills.
• Strong customer service skills.
• Work authorization in the United States.

Responsibilities

• Respond to a wide variety of guest requests with personalized recommendations.
• Accurately assess guests' needs and track preferences using Four Seasons software.
• Ensure maximum customer satisfaction while complying with company policies.

Skills

Customer service

Interpersonal skills

Job description

The Four Seasons Hotel Philadelphia is seeking an on-call concierge to join our Guest Experience team. Our Concierge responds to a wide variety of guest requests by accurately assessing needs and adding personal recommendations to achieve maximum satisfaction.

You will utilize a range of Four Seasons software to track guest needs and preferences, ensuring flawless service and adherence to company policies. Qualified candidates have at least one year of luxury-hotel experience, strong