On-Call Intake & Admissions Coordinator

SBH-Green Bay; United States; On-site; USD 42,000 - 60,000; Part time

Job summary

Victory Addiction Recovery Center in Lafayette, LA seeks an Intake Coordinator (on-call/prn) to manage front-desk impression, triage calls, pre-registration and insurance verification. You will coordinate admissions and liaise with referrals, families, and external providers to ensure timely treatment entry.

The role includes documenting activities in the CRM, assessing needs, and supporting the admissions department to maintain high service quality.

Qualifications

• High School Diploma or equivalent required; Bachelor's degree preferred.
• 1+ year experience in healthcare admissions preferred.
• Experience with client intake, referrals, and treatment planning.
• Knowledge of community resources.

Responsibilities

• Conducts pre-admission assessments.
• Interviews client, family members to ensure intake criteria are met.
• Coordinates with referral sources for client support and business development.
• Responds to needs of referred clients.
• Verifies insurance benefits and coordinates with insurers for admissions.
• Documents daily all activities in the CRM system.

Skills

Phone triage

Interviews & assessments

CRM documentation

Insurance verification

Referral coordination

Strong communication

Education

High School Diploma

Bachelor's Degree in related field

Tools

CRM system

Medical admissions software

Job description

Victory Addiction Recovery Center in Lafayette, LA seeks an Intake Coordinator (on-call/prn) to manage front-desk impression, triage calls, pre-registration and insurance verification. You will coordinate admissions and liaise with referrals, families, and external providers to ensure timely treatment entry.

The role includes documenting activities in the CRM, assessing needs, and supporting the admissions department to maintain high service quality.