On-Call Healthcare Guest Experience Specialist

HealthPartners; Minnesota, United States, Northern America, Americas; Hybrid; USD 17,000 - 22,000; Part time

Benefits offered by this job

Medical insurance

Dental insurance

401K with match

Disability insurance

Fertility coverage

Tuition reimbursement

On-site fitness center

On-site clinic

Center for Employee Resilience

Public Service Loan Forgiveness (PSLF)

Beyond the Yellow Ribbon

Job summary

Regions Hospital is seeking a Guest Experience Representative to join our team. You will greet and assist all individuals entering the hospital and serve as a central point of contact to ensure hospitality and service from entry to exit.

You will work closely with hospital departments and clinics to address a broad range of needs, deliver excellent customer service, and help create a positive experience for patients, families, and guests with professionalism and warmth.

Qualifications

• Must be able to speak English, read, write, and follow directions in English.
• Must have strong customer service skills and thrive in a fast-paced environment.

Responsibilities

• Greet and assist all individuals entering the hospital and serve as a central point of contact.
• Coordinate with hospital departments and clinics to address needs with professionalism.
• Provide hospitality and service from entry to exit and support staff as needed.

Skills

English language

Customer service

Job description

Regions Hospital is seeking a Guest Experience Representative to join our team. You will greet and assist all individuals entering the hospital and serve as a central point of contact to ensure hospitality and service from entry to exit.

You will work closely with hospital departments and clinics to address a broad range of needs, deliver excellent customer service, and help create a positive experience for patients, families, and guests with professionalism and warmth.