On-Call Front Desk & Member Experience Specialist

PF No Critics Group; Tucson (AZ); On-site; USD 17,000 - 21,000; Full time

Job summary

PF No Critics Group is seeking a dedicated Member Services Representative in Tucson to deliver exceptional customer service to members, guests, and prospective members. You will manage front desk duties, assist with sign-ups, tours, and account updates while maintaining a clean and welcoming club environment.

Ideal candidates bring customer service experience, a friendly, upbeat attitude, and strong communication skills. Must be 18+ with basic computer proficiency and a passion for fitness.

Qualifications

• Customer service background preferred.
• Basic computer proficiency.
• Must be 18 years of age or older.

Responsibilities

• Greet members and guests, delivering exceptional customer service.
• Handle front desk activities: answer phones, assist callers.
• Check members into the system and sign up new members.
• Give tours to prospective members.
• Update member accounts and respond to questions promptly.
• Maintain club cleanliness and neatness.

Skills

Customer service

Computer skills

Positive attitude

Punctuality

Active listening

Empathy

Diplomacy

Education

High school diploma / GED

Job description

PF No Critics Group is seeking a dedicated Member Services Representative in Tucson to deliver exceptional customer service to members, guests, and prospective members. You will manage front desk duties, assist with sign-ups, tours, and account updates while maintaining a clean and welcoming club environment.

Ideal candidates bring customer service experience, a friendly, upbeat attitude, and strong communication skills. Must be 18+ with basic computer proficiency and a passion for fitness.