On-Call Front Desk Concierge

American Cancer Society, Inc.; Birmingham (AL); On-site; USD 2,216,214 - 3,156,426; Part time

Benefits offered by this job

Generous paid time off policy

Medical benefits

Dental benefits

Retirement benefits

Wellness programs

Professional development programs

Job summary

The American Cancer Society, Inc. seeks a part-time On-Call Concierge at Hope Lodge in Birmingham, AL. This role involves providing exceptional service during guests' stays, managing front-desk operations, and coordinating transportation. Candidates should have a high school diploma, with experience in hospitality preferred, and must possess strong communication and multitasking skills.

This position offers a pay rate of $19.50/hour, with varying daytime and overnight shifts.

Qualifications

• Previous experience in hospitality, guest services, or a related field is preferred.
• Additional education or training in hospitality management or customer service is a plus.

Responsibilities

• Greet guests and visitors with warmth and hospitality.
• Assist guests with check‑in and check‑out procedures.
• Manage transportation services for guests to and from appointments.
• Process reservations and room assignments.

Skills

Excellent communication and interpersonal skills

Strong organizational abilities

Customer service skills

Proficiency in Microsoft Office Suite

Ability to work independently and in teams

Education

High School diploma or equivalent

Job description

The American Cancer Society, Inc. seeks a part-time On-Call Concierge at Hope Lodge in Birmingham, AL. This role involves providing exceptional service during guests' stays, managing front-desk operations, and coordinating transportation. Candidates should have a high school diploma, with experience in hospitality preferred, and must possess strong communication and multitasking skills.

This position offers a pay rate of $19.50/hour, with varying daytime and overnight shifts.