On-Call Front Desk Agent - Flexible Schedule

Stonebridge Companies; New Jersey; On-site; USD 20,000 - 29,000; Part time

Benefits offered by this job

Medical, dental, vision

401(k) matching

Paid time off

Wellness program

Job summary

Stonebridge Companies seeks a Guest Services Agent to support front desk operations in Warren, New Jersey. This on-call, part-time role involves greeting guests, processing check-ins/outs, handling payments, and coordinating with housekeeping to ensure smooth service.

Flexibility for evenings, weekends, and holidays is required. The position emphasizes strong customer service, accurate record-keeping, and proficiency with basic software and property management systems to maintain guest

Qualifications

• Front desk or guest services experience preferred.
• Strong communication and customer service skills.
• Familiarity with property management systems and basic office software.
• Ability to handle cash transactions and balance cash.

Responsibilities

• Greet, register, and assign rooms to guests upon arrival.
• Verify guest credit and establish payment methods for accommodation.
• Keep accurate records of room availability and guest accounts using property management systems.
• Compute bills, collect payments, and make change for guests.
• Post charges for rooms, food, beverages, and services to ledgers.
• Issue room keys and provide instructions to bell attendants.
• Review accounts and charges during check-out.
• Coordinate with housekeeping and maintenance staff on guest issues.
• Make and confirm reservations for guests.
• Respond to inquiries about hotel services and local amenities.

Skills

Customer service

Communication

Cash handling

Attention to detail

Tools

Property management system

Microsoft Office

Job description

Stonebridge Companies seeks a Guest Services Agent to support front desk operations in Warren, New Jersey. This on-call, part-time role involves greeting guests, processing check-ins/outs, handling payments, and coordinating with housekeeping to ensure smooth service.

Flexibility for evenings, weekends, and holidays is required. The position emphasizes strong customer service, accurate record-keeping, and proficiency with basic software and property management systems to maintain guest