On-Call Field Service Tech — Gaming Equipment

lnw; Las Vegas (NV); On-site; USD 42,000 - 68,000; Full time

Job summary

Light & Wonder in Las Vegas seeks a Field Service Technician to troubleshoot, install, and maintain gaming equipment at customer sites. You will move, install, configure EGMs and related products, manage parts inventory, and use ServiceMax and Zinc to track tickets while following safety procedures.

Willingness to travel and work flexible shifts is required. Position requires 1–3 years of electronics experience, valid driver's license, and gaming card eligibility, with strong mechanical and

Qualifications

• Minimum of one to three years of experience in the assembly, testing, or troubleshooting of electronic devices.
• Must have valid driver's license
• Valid gaming card (or ability to obtain one)

Responsibilities

• Move, load, unload, and transport all L&W products to customer sites.
• Install, setup, troubleshoot, configure, and perform preventive maintenance (PM) on EGMs, PTG, ETG, and all utility products.
• Keep and track part inventory.
• Learn and understand L&W/gaming products, including theory of operation, abnormal operation, troubleshooting, and repair.
• Use and understand Service Max and Zinc to manage customer tickets and questions for product support and parts.
• Apply Safety Training in the field and wear PPE (Safety equipment, steel toe shoes, hard hat, safety goggles, and gloves).
• Safely use common hand tools including screwdrivers, nut drivers, wrenches, hammers, center punches, drills, multimeters, and polarity checkers.
• Support other Creators on all utilities/EGM products.
• Other duties as assigned

Skills

Mechanical assembly

Electronics troubleshooting

Schematics reading

Basic networking

Office software

Education

High School Diploma/GED

Technical/Military training (plus)

Tools

ServiceMax

Zinc

Job description

Light & Wonder in Las Vegas seeks a Field Service Technician to troubleshoot, install, and maintain gaming equipment at customer sites. You will move, install, configure EGMs and related products, manage parts inventory, and use ServiceMax and Zinc to track tickets while following safety procedures.

Willingness to travel and work flexible shifts is required. Position requires 1–3 years of electronics experience, valid driver's license, and gaming card eligibility, with strong mechanical and