On-Call Concierge: Tenant & Guest Experience Pro

Planned Companies; New York (NY); Sur place; USD 27 000 - 38 000; Plein temps

Avantages offerts par ce poste

Medical, dental, vision

401K with employer match

Résumé du poste

Planned Companies is seeking friendly Front Desk Associates and Doormen for the On Call Concierge program in Downtown/Midtown Manhattan. You will greet tenants and guests, manage deliveries, and assist with reservations and local recommendations to create memorable experiences.

The role requires open availability, strong communication, and the ability to multitask in a fast-paced building environment. On-site work offers full benefits for eligible staff and opportunities to engage with diverse

Qualifications

• 3+ years of customer service experience.
• Warm, welcoming demeanor for all entrants.
• Excellent written and verbal communication; basic computer skills.
• Knowledge of local attractions and establishments.
• Ability to lift up to 50 lbs when needed.

Responsabilités

• Greet, announce, and direct tenants, guests, and vendors.
• Schedule reservations and appointments at restaurants, hotels, and venues.
• Plan and organize on-site events.
• Provide direction and referrals to local entertainment and services.
• Manage mail, deliveries, and vendor services.
• Answer phones, monitor lobby, manage keys and access cards.

Connaissances

Customer service

Description du poste

Planned Companies is seeking friendly Front Desk Associates and Doormen for the On Call Concierge program in Downtown/Midtown Manhattan. You will greet tenants and guests, manage deliveries, and assist with reservations and local recommendations to create memorable experiences.

The role requires open availability, strong communication, and the ability to multitask in a fast-paced building environment. On-site work offers full benefits for eligible staff and opportunities to engage with diverse