On-Call Compassionate Funeral Support Specialist

Service Corporation International; Port Arthur (TX); On-site; USD 38,000 - 48,000; Full time

Job summary

Service Corporation International in Port Arthur, TX is seeking a Funeral Support Specialist to assist with funeral home and cremation duties, including driving, setup, and office tasks. The role involves lifting up to 75 pounds and working an on-call rotation, including weekends.

You will handle first-call removals, assist with casketing and visitation areas, greet families, and support funeral directors during services.

Qualifications

• High School diploma or equivalent is required.
• Valid state driver’s license with a clean driving record.
• Customer service experience is a plus.
• Funeral service experience is a plus.

Responsibilities

• Safely drives company vehicles for first call removals to transport the deceased.
• Follows chain-of-custody, paperwork, and deceased identification procedures.
• Cooperates with first responders and hospital staff as required.
• Interacts courteously with bereaved families and provides compassionate service.
• Maintains clean, fueled removal vehicles and keeps supplies stocked.
• Drives the hearse and supports funeral directors during services.
• Performs tasks during visitations to ensure services run smoothly.

Skills

Customer service

Compassionate communication

On-call availability

Professional appearance

Education

High School diploma or equivalent

Job description

Service Corporation International in Port Arthur, TX is seeking a Funeral Support Specialist to assist with funeral home and cremation duties, including driving, setup, and office tasks. The role involves lifting up to 75 pounds and working an on-call rotation, including weekends.

You will handle first-call removals, assist with casketing and visitation areas, greet families, and support funeral directors during services.